Frequent Asked
Questions (FAQs)

Bill Reminder is an interest-free budgeting tool that allows you to pay and manage your bills on time. Simply upload a photo of your bill, choose how much and when to pay and we’ll pay the bill. The most common bills we defer are utility bills (gas, water, electricity, phone, internet, etc.) and car registrations (including CTP renewals and insurance), but you can defer almost any bill with us.If you have any other questions about how it works, feel free to email us.

Bill Reminder is helping millions of people to stay organized and save their money which they are spending on like late fees charges, overdue charges, etc. It is also offering free plan where you can add 2 bills in a month and get notified.

You can add bills either by uploading CSV file (premium member) or adding them manually  one by one and set their reminders notifications.

If you are Premium member you can add unlimited bills. But if you are free member, you can add 2 bills in a month.

All of the fields are required to add a bill, except notes. We always recommend to add all  the details to help you to remember the bill and you can easily pay it before its expiry.

There are various factors that can contribute to online payment failure. As we already mentioned, failed payments from the customer’s side are sometimes caused by providing incorrect details or happen due to a lack of funds.

From the merchant’s side, the reasons for online payment failure are more complex, making it important to understand the causes in more detail. 

Here are the main reasons for online payment failure from the merchant’s side:

  • System downtime 
  • Payment technology fails
  • Security is compromised
  • Merchant account blocks the transaction
  • Credit or debit card is expired or canceled
  • The billing address is invalid 
  • The bank flagged the cardholder’s account 
  • The customer’s credit card is maxed out 
  • The payment gateway is not configured properly 
  • The consumer’s account is suspended or closed 
  • The payment gateway does not support the online payment method chosen by the consumer

You can change any of your details like your mobile number, password, name, etc. at any time by logging into your account except email address. If you want to change email as well, please send an email to us.

If you want to change your email address, please send an email to us.

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